Consumer information
Cancellations and refunds
If you are a consumer, you normally have 14 days from contract formation to cancel before digital supply begins. Email orders@zorble.ai with your name, account email, order reference and a clear cancellation statement.
Immediate access
If you expressly ask supply to begin during that period and acknowledge loss of the right, it ends when supply begins. Business purchases do not receive this consumer cooling-off right.
Problems
Statutory remedies remain if digital content is faulty, misdescribed or not supplied with reasonable care and skill. Contact us promptly so we can investigate and provide the remedy required by law.
Model cancellation form
To: Zorble.ai Ltd, 71–75 Shelton Street, London WC2H 9JQ / orders@zorble.ai
I give notice that I cancel order: ______
Ordered on: ______ Name: ______
Account email: ______ Date: ______
See the full Terms and Conditions.